The Studio Policy Framework
Luxury, with boundaries.
Mink Luxe Studio is committed to providing every guest with a seamless, elevated, and luxurious beauty experience. The following policies preserve service quality, professionalism, and scheduling for every client we welcome.
Trust
Clear expectations from the first inquiry.
Exclusivity
Limited seats, intentionally reserved.
Structure
Polished operations, premium results.
Care
Every guest, treated as the only guest.
- A non-refundable $10 retainer is required to secure all appointments.
- The retainer reserves your appointment date and time only.
- The retainer does not apply toward your final service balance.
- Appointments are not confirmed until the retainer is received.
- A new retainer is required for rebooked appointments when applicable.
“To reserve your luxury appointment experience, a non-refundable $10 retainer is required at the time of booking.”
- Natural hair must be freshly cleansed prior to your appointment.
- Wigs, closures, frontals, and bundles must arrive clean or new.
- A minimum of 3 inches of natural hair is required where applicable.
- Additional prep, cleansing, braid down, or treatments must be booked as add-ons.
- Improper preparation may result in additional fees or service adjustments.
“To ensure flawless installation results, all clients are expected to arrive with properly prepared natural hair and clean or new units unless luxury prep services have been added.”
Allows adequate time for customization, preparation, and premium execution.
- Lace wigs, closures, frontals, and bundles must be dropped off between 1 week and 2 days prior to your appointment.
- Late drop-offs may incur a same-day customization fee.
- Same-day frontal customization fees apply when necessary.
- Clients are granted a 10-minute grace period.
- Up to 15 minutes may be accommodated only with direct communication.
- Late arrivals beyond the grace period incur a $1 per minute late fee.
- Excessive lateness may require cancellation or rescheduling.
- Continued lateness may affect future booking eligibility.
“To preserve the quality and timing of all luxury appointments, clients arriving beyond their grace period will incur a late fee of $1 per minute.”
- 24 to 48 hours notice is strongly encouraged for cancellations or reschedules.
- Failure to provide proper notice may result in a forfeited retainer.
- Rescheduled appointments may require a new retainer.
- Last-minute cancellations impact appointment availability for other clients.
“Mink Luxe Studio values both your time and ours. Timely communication ensures scheduling flexibility and premium client care.”
- No-call / no-show appointments forfeit the retainer.
- Repeat no-shows may lose future booking privileges.
- Luxury appointment slots are reserved exclusively and must be respected.
Accepted payment methods: Cash and CashApp.
- Remaining balance is due at the appointment.
- Full payment is required upon service completion.
- Please arrive prepared with an accepted payment method.
“For your convenience, Mink Luxe Studio currently accepts Cash and CashApp for final service balances.”
- Additional guests are not permitted unless approved in advance.
- Children or extra visitors are discouraged unless necessary.
- This preserves a calm, professional, and luxurious environment.
“To maintain an elevated and intimate client experience, appointments are reserved for scheduled guests only.”
Optional premium upgrades, based on availability:
- Same-day appointments
- Emergency bookings
- Holiday appointments
- Before- and after-hours luxury appointments
- Premium pricing applies and reflects exclusive access.
- Additional fees may apply when extra prep, detangling, customization, or cleansing is required.
- Add-ons should be selected at booking whenever possible.
- This ensures accurate timing and the highest service quality.
The Mink Luxe Promise
A polished luxury experience — always.
By booking with Mink Luxe Studio, you agree to the studio policy framework. These boundaries protect the experience we have curated for you.